Japanese Vehicles

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Japanese Vehicles Ownership Warranty

Get a 5-Year / 130,000km Warranty – whichever comes first, for all Japanese Vehicle Models sold by VINCAR. Insurance is fully underwritten by III with the option to be upgraded to a full 10-year warranty.

In addition, our in-house service centre is fully furnished with the latest diagnostic tools to ensure speedy repairs and regular servicing intervals.

Financing for your Japanese Vehicle

Get competitive and flexible financing rates with our in-house financing team. We are able to provide competitive, affordable monthly instalments for a hassle-free and enjoyable ownership experience.

If you have issues obtaining financing approvals from banks or financial institutions, we are able to help.

Learn more about our financing plans and options.

Japanese Vehicle Insurance 

We work with the most established car insurance companies in Singapore such as NTUC, AIG AXAetc, and our team can craft a suitable, comprehensive car insurance plan and quotation to ensure your needs are well met.

We welcome you to come to visit us at our showrooms or call us at 6473-1119 (24 Leng Kee) / 6749-1119 (Ubi – Automobile Megamart) to discover more about our wide array of tailored services.

Lease your Japanese Vehicle

Lease your Japanese Vehicle with us for the ultimate hassle-free ownership experience. A full lease covers your Japanese Vehicle’s annual road tax, insurance, and GST together in an all-inclusive, affordable fixed monthly payment plan. Learn more about our car leasing plans today. 

*Select models apply

 

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Japanese Vehicle Frequently Asked Questions

Here are some of the most common questions and answers when it comes to purchasing a new Japanese Vehicle from us.

What is VAC-Ready?

VAC stands for ‘Vitas Approval Code‘. It is a document that is issued by the Land Transport Authority that certifies that a car has passed all regulatory tests, inspections and is ready for registration to be used on Singapore’s roads.

In the Parallel Importer industry, this code gives peace of mind to buyers as it ensures that the exact vehicle that buyers are purchasing has already undergone testing for approval.

This also means that the vehicle is physically available and ready in Singapore for delivery. All that’s left is to register the COE and it can be immediately used on the roads.

When you purchase from any parallel importer in Singapore, it’s important you check that they have VAC-Ready stock so it cuts down on any waiting time or uncertainty.

Some parallel importers in the past unfortunately have been unable to deliver vehicles, or in worst-case scenarios shut down and walked away with customer deposits.

We register and deliver well over a hundred new vehicles every month, and have had a 100% delivery rate for the past 30 years since 1989.

What does ‘Parallel Import’ Mean?

Parallel imported cars are vehicles shipped straight from their brand’s origin country and then sold in other countries. Parallel Importers, also known as PIs are alternate retailers and dealers of various brands of vehicles. Often Parallel Importers carry a wide selection of brands and models.

In terms of operations, there’s little difference between a parallel importer and an authorized distributor. Both entities import cars from the same countries or from where the manufacturer is located. 

Vehicles from authorized distributors tend to cost more as they carry a higher overhead compared to parallel importers – these overheads include fancy showrooms, a much larger payroll, advertising and media costs, and more.

The cars themselves typically don’t differ in terms of specifications and options.

Here at VINCAR, we offer vehicles directly from their origin countries at competitive prices while passing on significant savings to customers. We are also able to provide and tailor flexible financing plans, services, and value-added options to owners while making sure we are able to provide competent technical support for our customer’s cars.

Unlike Authorised Dealers, we are a lot more flexible in our approach when it comes to the type and brand of vehicle you wish to own under one brand experience.

Over 30% of new car purchases at VINCAR every year are existing customers looking to upgrade or replace their vehicles, and we are happy to provide a hassle-free seamless experience each and every time.

What Japanese Vehicle Models do you carry?

Models not listed here may not be readily available and will require some time to be brought into the country(30-45 days). If you are keen on a vehicle that’s not listed here, just ask us – and we’ll do our best glad to make it happen.

Can you bring in a car if it’s not listed in your Japanese Vehicle Collection?

Just ask us and we’ll do our best to see if you can import in the vehicle of your preference.

We import hundreds of vehicles on a monthly basis and are familiar with all customs regulations, documentation, approvals, logistics, restrictions, and registration procedures.

When can I expect to receive my car when I order it?

The fastest we have ever registered and delivered a new vehicle is within 7 working days. This is assuming all LTA inspections, financing and insurance approvals can be processed without any delays.

The typical delivery period for most new car deliveries is within 10-14 days. If your preferred vehicle is not in Singapore yet, it may take between 30-45 days for it to arrive. Contact us, or your appointed relationship manager for more details prior to booking your next vehicle.

I need a vehicle urgently from overseas, can you speed up the process?

Sure, we provide priority air-freight shipment for some vehicles regularly for some of our clientele. This service will incur additional fees. Contact your relationship manager for more details regarding delivery estimates.

Can you import a used Japanese Vehicle from overseas for me?

Yes, we can. We can import a used Japanese Vehicle as long it is up to a maximum of 3 years old.

There are some regulations with regards to importing used vehicles – primarily taking note that there are shipping and customs costs – including a S$10,000 surcharge (by customs).

For passenger and vintage cars, there is also a 20% excise duty which is levied on the cost of the vehicle. You may also need to pay for compliance fees to ensure the vehicle passes LTA’s regulations. These may include tinted windows, unapproved strobes, fittings etc.

I saw a car listed for sale on an overseas website in Japan / United Kingdom / Hong Kong etc. Can you help me import it in?

Yes, we can assist you with the purchase and import of the vehicle. We can confidently manage all customs documentation, processing, and logistic matters with regard to the vehicle being brought into Singapore. Please note a service fee will apply on top of the vehicle costs. Other fees may apply.

Contact us for a quotation with regard to this service.

Can I pre-order a model which is not released yet?

Yes, we can. We can place your order on our priority list and purchase the first vehicle available (to your specifications) the moment it is made available. 

Can I utilize a Japanese Vehicle for private hire purposes (Grab Car Rental or Gojek)?

Yes, you can. Certain models do apply – we recommend that you visit our Grab Car Rental Page for more information and details about the type and model of vehicle you are able to utilize for Grab Car Rental usage.

Can I rent a Japanese Vehicle for short-term purposes (from 1 day to 7 days etc)?

Unfortunately at this time, we do not provide short-term rental services.

Can I lease a Japanese Vehicle under my name (or company)?

Yes, we can. You can lease your next Japanese Vehicle with use under your personal name or Corporate/company entity. Our Car Leasing programs are for a minimum of a 12-month period. Most car leases taken up by our clientele are between 12-36 months.

For Car Leasing requirements, please read more on our Car Leasing page.

What should I do if there is a problem (technical issue / global recall issue) with my car within the warranty period?

Just bring your Japanese Vehicle back to us and we will be able to repair or service it at our dedicated in-house servicing centre. 

We also keep parts, components, and accessories – together with an experienced team of specialized mechanics, technicians, and operation managers to deal with any major safety recalls or service campaigns from the manufacturer.

What should I do if my car breaks down or has an accident on the road?

Stay calm and don’t panic. You can call the support number which is available on the VINCAR decal located on the left side of your windshield. Our support team will be on standby 24/7 to provide you with the necessary roadside assistance and towing support.

Do you sell used/pre-owned Japanese Vehicles?

Yes, we do. Check out our pre-owned section for a collection of pre-owned used cars.

Can I trade in my Japanese Vehicle to VINCAR?

Sure you can. We can provide a competitive trade-in value for your car. Just contact us and provide the necessary details.

Our team will be able to provide you with more details and information within a day.

What accessories will come with my Japanese Vehicle?

Upholstery, fittings, and accessories can differ from model to model. We advise that you ask your relationship manager with regard to the available options and accessories that come with your purchase. All items will be indicated clearly in your sales agreement.

Can you provide a 100% loan for your Japanese Vehicle Models?

No. The maximum loan amount as per financing regulations set by the Monetary Authority of Singapore is 70% if the vehicle’s open market value is less than S$20,000 or 60% if the vehicle’s open market value is more than $20,000.

For more details, you can read this article “Rules for Motor Vehicle Loans."

Can you provide 10-Year financing loan tenure for your Japanese Vehicle Models?

No. The maximum loan tenure is 7 years for private passenger vehicles and up to 10 years for private hire vehicles

Other dealers and parallel importers are offering Zero-Money Down, 10-Year financing, and services for their cars. Why can’t you?

As the saying goes, if it sounds too good to be true – it usually is. Some dealerships, especially newer and smaller parallel importers often dangle enticing deals, discounts, and offers on social media to entice buyers to contact them.

Often such schemes lead to disappointment as the dealer may require a high down-payment amount or require the user to ‘top-up’ for COE, or quote a COE amount that is not realistically biddable.

Here’s an example. A dealer advertises a car price that is $15,000 below normal market rates. After contacting the dealer – he/she will say that the expected COE price is expected to be at X amount (which is lower than the average), and at this point, you will be pressured to leave a deposit with the dealer to secure your booking at this ‘special’ price.

When the upcoming COE exercise is completed and COE prices are nowhere near the promised rate, the dealer will ask you to top up more to register your car, else you would forfeit your booking deposit. We have seen many such examples over the years by many unscrupulous individuals and companies.

Any advertisements you see on Social Media from other dealers promising 10-Year Financing and Zero money down are also a direct violation of the Monetary Authority Of Singapore (MAS)’s regulations on “Rules for Motor Vehicle Loan."

I see similarly named car dealerships/parallel importers in Singapore, are they related to you?

VINCAR Pte Ltd operates under one single brand name, with only one other subsidiary (VINCAR Rental and Leasing Pte Ltd).

We are aware of other parallel importers who often set up Facebook Pages and advertisements with similar-sounding names and derivatives to capitalize on our brand name.

This practice, unfortunately, leads to confusion for new car buyers who get tricked into a bait-and-switch situation.

If you have previously contacted such entities, a quick way to check is to ask if ‘XXX’ company is actually named ‘XXX’. If the salesman on the line refuses to answer, dodges the question, or asks you to just visit the showroom address – without providing the company’s name, do be wary.

If the showroom you have visited, does not match the original brand name which was introduced to you, take it as a big red flag. If these companies are willing to mislead you just to visit them with a different name, they are likely not going to be trustworthy with other affairs.

Can I test-drive a car before I commit?

For certain models and subject to vehicle availability, we may allow test drives. Please check with your relationship manager or contact us first.

What kind of warranty do I get?

All new vehicles sold by VINCAR by default comes with a 5-year or 130,000km mileage warranty – whichever comes first. Your vehicle’s warranty can be extended to 10 years, fully underwritten by III.

Please check with the sales agreement to see all terms and conditions with regards to warranty and service details. All vehicles are serviced in-house at our dedicated car servicing centre located at 24 Leng Kee Road.

Does the warranty cover maintenance?

Typically, vehicle warranties do not cover maintenance fees as they are considered as two separate items. However, during our promotional periods, we may include complimentary service packages.

Check with our sales department for more information regarding active promotions or packages.

Can I purchase an extended warranty from VINCAR?

Yes, subject to terms and conditions. Do check in with our sales team to see what active extended warranty packages we have at the moment that we can assist you with.

Can you deliver the vehicle directly to my home or office address after purchase?

Yes we can. Contact your sales representative for more details.

Where are your showrooms located?

We have showrooms in 3 locations across Singapore. Two of them are in the Leng Kee Location, 1 in the East (Ubi).

Our Flagship showroom is located at 24 Leng Kee Road, 159096.

Our Pre-Owned showroom is at 237 Alexandra Rd, The Alexcier, Singapore 159929.

Our Ubi showroom is at 61 Ubi Avenue 2 #02-16/17 Automobile Megamart Singapore 408898.

You can see more details at this link https://www.vincar.com.sg/locations.

Where is your servicing and repair centre?

Our car servicing, maintenance, and repair centre are located at 24 Leng Kee Road.

I’m not happy with my experience at VINCAR, who can I speak to?

We apologize in advance if we have not met up to your expectations. At VINCAR, we consistently strive to provide the best buying experience with regular staff training and reviews. 

Do contact us and our management team will review your feedback with utmost urgency.

Who owns or manages VINCAR?

Read more about the history, brand values, and mission of VINCAR on our About Us page.